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Dictation, Transcription and Speech Recognition Solutions

Since 1906 Roach-Reid has provided dictation & transcription systems that enable our customers to efficiently manage documents and information work-flow in healthcare, legal, criminal justice, insurance, and other industries where voice recording and transcription are necessary. Today we are proud to offer an extensive line of professional digital dictation, transcription, and speech recognition solutions designed for any size organization.

Follow the links below to find out more about some of the products we offer.
  • Digital Dictation Solutions

    Digital dictation is the recording and editing of the spoken word using an electronic file format that can be re-played and managed on a Personal Computer. This method of dictation offers several significant advantages over previous cassette-tape based methods

    • The typist or author can move instantly to any point within the audio recording to review or edit.
    • Audio can be inserted at any point without overwriting the following text.
    • Files can be transmitted via FTP, email, or transfered over an office LAN.
    • Multiple typists can easily share large dictation files
    • Jobs can be prioritized and routed to specific typists
    • CD quality sound improves transcription accuracy and speed.
    • The ability to report on the volume or type of dictation and transcription outstanding or completed within an organization.
  • Transcription Management Solutions

    Dictation workflow management solutions are client/server software packages running on dedicated servers that are designed to improve the efficiency of transcription in industries that depend heavily on transcription, most commonly in medical transcription, law offices, accounting or surveying firms. The software packages allow for the efficient and secure transfer of audio files and transcribed documents over a LAN, WAN, the Internet, Citrix, Terminal Services or Telephony. The workflow element of these advanced systems also allows users to share audio files instantly, create virtual teams, outsource transcription securely, and set up confidential send options or 'ethical walls'. Digital Dictation workflow software is normally Active Directory integrated and can be used in conjunction with Document, Practice or Case Management systems. Many also offer Speech recognition modules that can be integrated as either front end or back end solutions

  • Speech Recognition Solutions

    Professional and powerful speech recognition technology        

    Modern Speech Recognition technology will speed up your reporting and document creation processes, increasing efficiency and quality of service. Roach-Reid Office Systems sells and supports Speech Recognition solutions incorporating Philips SpeechMagic engine as well as Dragon NaturallySpeaking fromNuance.        

    These Speech Recognition solutions seemlessly integrate with our dictation and transcription solutions in both front end and back end configurations, allowing Roach-Reid to tailor an efficient document creation workflow to meet your unique needs.

    Philips SpeechMagic technology has been implemented at over 8,000 sites in 45 nations, including right here in northeastern Ohio. it combines high accuracy speech recognition with intelligent interpretation. It can isolate and exclude irrelevant information like hesitations and silence and can detect where punctuation is needed and set it automatically.

    Some Advantages of Speech Recognition

    • Reduce report turnaround times
    • Reduce staffing requirements
    • Eliminate outsourced transcription
    • Reduce the billing cycle
    • Integrated with entire document workflow for further efficiency
    • Report-specific vocabulary (language models) to improve recognition
    • Interface with existing HIS, RIS, CIS and LIS systems
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2737 Gilchrist Rd. Akron, Ohio 44305 Phone: (330) 253-2000