Roach-Reid Office Systems

Improve your processes and bottom-line performance with WinScribe’s transcription workflow management solution.

Control workload

WinScribe has a powerful array of functionality to ease your workloads. Administrators can have full visibility of the server, allowing the set up and administration of users, facilities, job types, alarm parameters and the generation of a wide variety of reports. All of this is done online, easily and securely from any web browser and allows you to gain control of your workload and improve dictation workflow. The coordination, control and communication of activities is automated, although the activities themselves can be either automated or performed by your system administrators.

Monitor performance with reporting

WinScribe embeds Crystal reporting technology to offer you up-to-the minute reporting on the status of your system. With over 60 standard reports also available online, you are able to provide detailed or summary reports on a wide variety of statistics.

SPREAD THE WORKLOAD

Snowed under? Peaks and troughs in your workload? Document turnaround taking too long?

Share jobs

WinScribe’s digital dictation technology is designed to enable the sharing of server hardware across any number of users or multiple sites, promoting ultimate flexibility and mobility. Information is shared between sites quickly and workloads can be interactively managed, meaning work peaks and troughs can be eliminated by work sharing.

Prioritize jobs

Jobs can be routed automatically according to rules based settings. For example, all jobs sent after hours at one location can be sent to an alternative location during shift changes. Urgent jobs can be flagged and the queue can calculate how much work there is to be done and current status.

Promote/demote jobs

WinScribe enables pending jobs to be automatically repositioned within the queue according to rules based settings. It is also possible for a supervisor to promote and demote jobs by selecting the job that they want to promote/demote and changing the priority (date or time) that they would like the job completed by.

TRANSCRIBE ANYWHERE

Your organization would benefit from productivity gains by being able to send work to transcriptionists at remote locations.

With access to the internet, WinScribe gives authors the freedom to route work to transcriptionists at home or other office locations or outsourced transcription providers, for example. This allows for flexible working practices without jeopardizing performance, ease of use or security.

No matter where the transcriptionist is located, they will have exactly the same features available and be able to work equally as easily as in the office.

Remote workers log-in using a unique log-in and password for security and can work online or offline.

INTEGRATE YOUR DATA SYSTEMS

Committed to open standards

We understand your organization is looking for ways to integrate disparate information systems with the aim of reducing the potential for costly user error. By providing 'Open Standard' development tools, WinScribe delivers the benefits of a totally integrated digital dicatation solution. Some of our integrations include:

Support for multiple word processors

WinScribe is integrated with all your popular word processing applications. Built in macro support can save you valuable key-strokes, by automatically populating documents with demographic information.

AGFA PACS

WinScribe’s integration with Agfa PACS Impax DS3000 versions 4.1 and 4.5, allows Accession or Patient Numbers to be automatically populated into jobs created by the WinScribe Author application. The integration improves productivity and efficiency in Radiology Departments by speeding up the dictation process and reducing errors.

Philips - Sectra PACS

Philips PACS systems are built in partnership with Sectra-Imtec AB, Sweden. WinScribe’s integration supports both Philips Image Display System 5 (IDS 5) and Sectra Enterprise Edition. This seamless integration reduces the number of steps required to view images and dictate patient notes saving users valuable time.

WinScribe HL7 Toolkit

WinScribe HL7 toolkit provides rapid "out of the box" I.T. integrations for healthcare organizations of all sizes. Our toolkit delivers advanced messaging capabilities to ensure smooth automated communications between digital dictation, digital transcription and IT systems, regardless of protocol or format. In addition WinScribe HL7 Toolkit provides rapid, low risk implementation, low cost of ownership, is easy to use and HIPAA ready.

Integration to Legacy Systems

WinScribe HL7 integration is based on Symphonia, the world's leading messaging and mapping toolkit that enables vendors, consultants and other developers to rapidly add industry-standard messaging capabilities to new, existing and legacy systems. This tool enables very fast integration of multiple systems.

AUTOMATE TEXT PROCESSING

With tight deadlines to meet, you need to work as efficiently and quickly as possible.

WinScribe has an integrated voice and text processing solution that can help improve your productivity. It offers the ability to automate the repetitive tasks you would normally perform such as opening correct templates, inserting demographic information, etc.

WinScribe's digital dictation technology recognizes and structures data, making invaluable information readily accessible. This data can also be fed into a variety of information systems, including for example hospital information systems, decision support systems, and data collection and reporting systems.

LOWER COSTS, RAISE EFFICIENCY

Increase staff productivity

With WinScribe digital dictation software, your organization will experience cost savings as a result of an immediate increase in company wide work sharing and productivity. WinScribe ensures dictation is available immediately to your transcriptionists which improves report turnaround time and maximizes productivity. By literally eliminating or reducing keystrokes, transcription and other administrative costs are significantly lowered. Identify bottlenecks through reporting

With WinScribe’s reporting function you can analyze 'work load' distribution across your organization. WinScribe embeds crystal reporting technology to offer you up-to-the minute reporting on the status of your system. With 60 standard reports, you are able to provide detailed or summary reports on a wide variety of statistics including for example, the degree to which transcriptionists from different departments help each other out in busy periods. With such reports you are able to respond and thus improve work efficiency.